Get HP Cloud Recovery Tool - Microsoft Store.HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

Looking for:

Hp cloud recovery tool windows 10 download.HP PCs - HP Cloud Recovery Supported Platforms 

Click here to DOWNLOAD

     

HP Cloud Recovery Tool by ‪HP Inc.‬ - (Windows Apps) — AppAgg.

 

If an Image extraction failed or Relocation fail error message is displayed, HP recommends that you restart the recovery process. The following error messages indicate that there might be a problem with the download or processing of the recovery image. If the download process fails during the USB formatting, follow these steps. Reformat the USB flash drive, and then test it to make sure that it works. Determine if your computer model supports the HP Cloud Recovery Tool by referring to a list of supported platforms.

Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Prepare for recovery Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool. Availability of Windows 10 recovery images for Windows 11 eligible models Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled.

Enter the proxy information, if necessary. Note: If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields. Note: If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

Note: To locate the product ID, look on the back of the computer for a label. Turn off the computer by pressing and holding the power button. Follow on-screen prompts to complete the recovery. What if there is a long delay after I click 'Next' on the Welcome page? Check your network connectivity. Make sure that the system clock and time zone are accurate. What should I do if the recovery repeatedly fails after using the tool on a secure network? What if my download attempts keep timing out or failing?

If your download attempts keep failing, do the following. Check your internet connection. Check that the system date and time are set correctly. What if a 'Drive partitioning failed' error message is displayed? Reformat the USB flash drive. Create a file on the USB flash drive. Try accessing the file you created on the USB flash drive.

If you are unable to access the file, you might need to replace the USB flash drive. What if an 'Image extraction failed' or 'Relocation fail' error message is displayed? Image extraction failed Relocation failed Failure to mount the recovery image Failure to get drive letter from mounting image Failure to compare Hash What if a 'Disk not selectable' error message is displayed?

What if the process fails during the USB formatting? Restart the process using a properly functioning USB flash drive. Is my model supported? Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.

Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Type the code that displays on the screen, and then press enter to confirm the changes. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Note: To avoid loss of data, you must back up important files, data, photos, videos, etc.

Downloading the recovery software Download the recovery software for your computer. Note: The recovery software download speed depends on the quality and speed of the Internet connection. Note: Any data on the USB device is permanently deleted during this process.

Enter the proxy information, if necessary. Note: If the download recovery client does not detect and populate the proxy information, contact your network administrator for the proxy information. Note: If you download the recovery media on a different computer than the computer you want to recover, check the I need to enter the serial number for my HP system box. Note: For a better download experience, select a Download Server for your particular location.

Turn off the computer by pressing and holding the power button. Follow on-screen prompts to complete the recovery. Installing HP drivers and software after recovery Once the operating system installation by recovery USB key is complete, HP software and drivers can be installed by performing the following steps. Open File Explorer. Complete the steps to install HP Software Setup. You can now use HP Software Setup to install the necessary drivers and apps.

Frequently asked questions Review these frequently asked questions for information about using the HP Cloud Recovery Client. Why should I download recovery media from the cloud-based digital service instead of ordering physical recovery media from HP? Reduced down-time for the PC and user. All PC form factors are supported. Optical disc drives and media are not required. What should I do if an 'Invalid Serial Number' error message displays?

What if a 'Model not found' error message displays? Re-enter the correct serial number. What if there are long delays after I click 'Next' on the Welcome page? Check your network connectivity. Restart the Cloud Recovery app and try again. What should I do if the recovery repeatedly fails after using the client on a secure network? What if my download attempts keep timing out or failing? If your download attempts keep failing, do the following. Check your Internet connection. Check that the system date and time are set correctly.

What if a 'Requested resource is not available' error message displays? What if a 'Disk not selectable' message displays? What if the process fails during the USB format? What should I do if the process fails when applying the file to USB? Notebooks Disable secure boot on notebook computers. The Computer Setup Utility closes, and the computer restarts.

You can now boot from the recovery media. Note: After the computer has been recovered, re-enable Secure Boot. Desktops Disable secure boot on desktop computers. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent.